Please Note:
- If you customer did not get their stats due to utilizing a different set of equipment (bike, treadmill, rower, etc) than the one they originally registered for - move the customer from spot 'A' to spot 'B' and PIQ will automatically assign the stats to their account/profile.
- You cannot update stats that are older than 7 days.
- If you're unable to update a customer's missing stats please reach out to ClubReady Support.
1. Admin Panel: Within your PIQ dashboard, open up the Admin Panel.
2. Locations Tab: Click on your Locations tab and select the customer's class attended location, and click on the class that the customer attended. (In our example our fictitious customer attended the 7:00 am Spooky Class! (Group PT).
3. Enroll Selected Member: Search and select the customer in question.
4. Enrolled: Your customer is now enrolled, if you utilize a spot reservation feature be sure to select the correct equipment that recorded the stats (created during class). Reminder, Once the customer has been moved, PIQ will automatically assign the stats to that customer's account/profile.
Congratulations! You have successfully updated missing stats!