Before navigating your PerformanceIQ (PIQ) account, make sure you have the following:
An active PerformanceIQ (PIQ) account. If you don't have one yet, contact your administrator or visit the PerformanceIQ (PIQ) registration page.
Your login credentials. You'll need your username and password to access the dashboard. If you've forgotten your password, use the "Forgot Password" link on the login screen.
A supported web browser. PerformanceIQ (PIQ) works best in the latest versions of Chrome, Firefox, Edge, or Safari. Clear your browser cache if you experience any display issues.
Dashboard
After logging in, your account defaults to the Dashboard tab. This is your home base — it displays a summary of your Workout Data for a selected date range.
To view workout data:
Set your desired date range using the date pickers.
Click Go to load the data.
My Workout Stats
The My Workout Stats section gives you a detailed breakdown of your activity over time.
To access your stats:
Click My Workout Stats in the navigation menu.
Select a date range.
Click the button to generate your data.
Once loaded, your stats display the following columns: Date, Calories, Points, and Duration.
You can export your data in multiple formats using the toolbar at the top of the table:
Option
Description
Copy
Copies the table data to your clipboard.
Export to Excel
Downloads data as an .xlsx file.
Export as CSV
Downloads data as a .csv file.
Export as PDF
Downloads data as a .pdf file.
My Challenges
The My Challenges section shows all challenges you're currently participating in.
To view your challenges:
Click My Challenges in the navigation menu.
Generate the data to load your results.
The table displays: Challenge Term, Challenge Name, Challenge Type, Group Type, Challenge Goal, and Leader.
The same Copy, Excel, CSV, and PDF export options are available here as in My Workout Stats. My Profile
The My Profile section is where you manage your personal information and connected devices. It contains four sub-sections:
Info
Update your core account details, including:
Password
First and last name
Gender
Screen name
Birth date
Weight
You can also toggle the option to Display my info on all performance leaderboards from this section.
Please Note: This setting is primarily intended for Heart Rate profiles. Here's what it does, and doesn't, do:
It only hides stats, not the rider/rower. Even with this option enabled, the member's name, row, and bike number will still appear on the leaderboard screen. Only their performance stats will be hidden.
Names still show by default. To prevent a member's name from appearing on screen, an instructor must navigate to Class Roster at the start of each class and manually hide that account; it does not happen automatically.
To hide a rider/rower completely, they must be hidden in the system before class starts. Toggling this setting alone is not enough to remove them from the leaderboard view entirely.
Files
Upload new files to your profile or browse and manage files you've previously uploaded.
App Connections
Connect your PerformanceIQ (PIQ) profile to third-party apps. When connecting, you'll be prompted to authorize the Performance IQ Dashboard to access your account.
Heart Rate Monitors
Register a new heart rate monitor to your profile. You'll need to provide the following details when registering:
Location
Heart Rate Monitor ID
First and last name
Username
Gender
Weight
Birth year
Maximum heart rate
Log Out
When you're done, click Log Out in the navigation menu to securely sign out of your PerformanceIQ (PIQ) account.
Tip: Always log out when using a shared or public computer to protect your account.
Frequently Asked Questions
Q: I set a date range on the Dashboard but no data is showing. What should I do? A: Make sure you click the Go button after selecting your date range, data does not load automatically. If data still doesn't appear, confirm that workouts were recorded during that period and try refreshing the page.
Q: How do I connect a third-party fitness app to my PerformanceIQ (PIQ) account? A: Go to My Profile > App Connections. From there, follow the on-screen prompts to authorize the Performance IQ Dashboard to access your third-party app account. The connection process may vary slightly depending on the app.
Q: Can I register more than one heart rate monitor? A: Yes. Navigate to My Profile > Heart Rate Monitors and select the option to register a new monitor. You can add multiple devices, each identified by a unique Heart Rate Monitor ID and location.
